*Live Special*
Composition : IU Deep Sleep Pillow (S) x 1 + Free Cover (S, Color random)
* In addition to the free pillowcase that comes with the basic pillowcase, you can purchase additional pillowcases for $5 each.
Be sure to check the discount price before checking out.
Size suggestions:
SIZE S(SMALL) 60*35*5cm - For individuals with a petite build who prefer low-profile pillows
SIZE M(MEDIUM) 60*35*7cm- For individuals who are tall and have a larger build, and for those who prefer high-profile pillows
Deep Sleep Pillow’s Uniqueness
(1) Comfortable height for any position
(2) Firmer yet softer cervical support
(3) Unrestricted tossing and turning
(4) Manufactured 4-part structure design
(5) Hygienic sleep environment with Polygiene finish
(6) Sleep & Sleep’s combination of wool and Dacron
Note:
All Live Promotion and Re-run Promotion Products are No Exchange / No Return.
Shipping: Free shipping is provided.
(Excludes Hawaii, Alaska, and Guam)
Refund & Return Policy
*Please contact customer service within 7 days of receiving the product. No returns or refunds will be issued after this period.
*To process a return, please contact customer service to obtain an RMA#. Ensure a valid RMA number is included outside of the package, as packages without one will be returned to the sender.
Refund
1. For defective items, a 100% refund will be issued. (A return QR code will be provided.)
2. Due to the nature of the product, refunds are not possible if the inner polybag has been opened and the product has been used.
3. For change of mind: A refund will be processed only after confirming that the returned product is unused.
(Return shipping fee is the customer's responsibility, and a 25% restocking fee will apply.)
Return
1. For defective items, a 100% return is accepted. (A return QR code will be provided.)
2. Returns due to a change of mind must be for unused items in original condition, including the nonwoven pouch, plastic cover, tags, and product manual (originally enclosed inside the nonwoven pouch); return shipping is the customer’s responsibility, and a 25% restocking fee will apply.